If an item arrives damaged, faulty or different from its description, contact ezayaworld@gmail.com with your order number and a description of the issue. Photos can help us assess the problem.
We will provide return instructions where needed. Please contact us before sending an item to a supplier warehouse.
Your rights under Australian Consumer Law apply. Depending on the problem, you may be entitled to a repair, replacement or refund. Nothing on this page limits those rights. See ACCC guidance.
For change-of-mind requests or order changes, contact us so we can check the order’s current status.